What items should be referred to April Ellis?

What items should be referred to April Ellis?

• A. All questionable items
• B. All deposits over $5,000
• C. Any check from a known customer
• D. Counterfeit currency notes

Answer: (A)

Anything that looks questionable in a banking transaction should be referred to the supervisor for review. This practice ensures potential fraud, money laundering, or policy violations are caught early and properly documented, creating a clear audit trail. So, referring all questionable items to April Ellis is the best approach because it covers any situation that raises doubt, not just those that meet a specific amount, are from a known customer, or fall into a single category like counterfeit notes. Thresholds or assumptions based on who the customer is can miss suspicious activity, and even counterfeit currency, while obviously problematic, falls under the broader rule of escalation whenever something seems off.

Anything that looks questionable in a banking transaction should be referred to the supervisor for review. This practice ensures potential fraud, money laundering, or policy violations are caught early and properly documented, creating a clear audit trail.

So, referring all questionable items to April Ellis is the best approach because it covers any situation that raises doubt, not just those that meet a specific amount, are from a known customer, or fall into a single category like counterfeit notes. Thresholds or assumptions based on who the customer is can miss suspicious activity, and even counterfeit currency, while obviously problematic, falls under the broader rule of escalation whenever something seems off.