Which speed key is used for previous transactions?

Which speed key is used for previous transactions?

• A. Speed key for checking deposit
• B. Speed key for previous transactions
• C. Speed key for loan payments
• D. Speed key for mortgage payments

Answer: (B)

Speed keys are quick shortcuts tied to routine teller tasks, designed to speed up common transactions by jumping straight to the needed function. The speed key for previous transactions is the one you use when you want to pull up a customer’s recent activity, so you can review past deposits, withdrawals, or transfers and verify amounts, dates, or references. This capability supports faster reconciliation, verification, and problem resolution without re-entering details. The other speed keys initiate specific actions—checking deposits, loan payments, or mortgage payments—rather than retrieving a transaction history, so they don’t provide the same quick access to past activity. Using the previous transactions key keeps the workflow focused on reviewing and confirming what happened before.

Speed keys are quick shortcuts tied to routine teller tasks, designed to speed up common transactions by jumping straight to the needed function. The speed key for previous transactions is the one you use when you want to pull up a customer’s recent activity, so you can review past deposits, withdrawals, or transfers and verify amounts, dates, or references. This capability supports faster reconciliation, verification, and problem resolution without re-entering details. The other speed keys initiate specific actions—checking deposits, loan payments, or mortgage payments—rather than retrieving a transaction history, so they don’t provide the same quick access to past activity. Using the previous transactions key keeps the workflow focused on reviewing and confirming what happened before.